Cuci7 takes every player's privacy seriously. This document clearly explains how we collect, use, store and protect your personal information as part of our commitment to data security.
Cuci7 (hereinafter referred to as "we", "our platform" or "cuci7") is committed to protecting the privacy of all users who access the website cuci7.org or our official mobile app. This Privacy Policy explains our practices for collecting, processing, storing and protecting your personal information.
By registering an account or using cuci7 services, you agree to the terms of this Privacy Policy. We encourage you to read this document carefully so you fully understand your rights and how your data is managed by us.
This document is prepared in accordance with data protection principles adopted in Malaysia and complies with applicable personal data protection legal requirements.
Cuci7 collects your personal information through various channels — directly from you during registration, through your use of the platform, and automatically as you browse our website. The categories of information we collect are as follows:
| Data Categories | Examples of Information | Collection Methods |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth, gender | Registration form, KYC process |
| Contact Information | Email address, phone number, mailing address | Account registration |
| Financial Information | Bank account number, deposit and withdrawal records | Payment transactions |
| Technical Data | IP address, device type, web browser, operating system | Automated system logs |
| Usage Data | Game records, betting history, login frequency | In-platform activity |
We only collect information that is genuinely necessary to provide our services. We do not collect excessive or irrelevant information beyond what is required to operate the cuci7 platform.
The information we collect is used solely for legitimate purposes related to the provision of cuci7 services. The following are the primary purposes for which your data is used:
Cuci7 does not sell, rent or trade your personal information to any third party for marketing purposes. However, we may share your data in the following limited situations:
Cuci7 continuously invests in the latest cybersecurity infrastructure to ensure your personal and financial data is always protected. Key security measures we employ include:
Cuci7 retains your personal information for as long as necessary to fulfil the purpose of data collection and to comply with legal obligations. Our general data retention guidelines are as follows:
Once the applicable retention period has expired, your data will be securely deleted or anonymised in accordance with our standard procedures.
The cuci7.org website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
As a cuci7 player, you have certain rights regarding your personal data. We fully respect and facilitate the exercise of these rights:
You have the right to request a copy of all personal information we hold about you at any time.
If your information is inaccurate or incomplete, you may request a correction through your account settings or our support team.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You may object to the processing of your data for direct marketing or profile analytics purposes at any time.
You have the right to receive your data in a structured, machine-readable format for transfer to another platform.
In certain circumstances, you may request that the processing of your data be restricted while a dispute or review is in progress.
To exercise any of the above rights, please contact the cuci7 support team via Live Chat or our official email. We will process your request within 30 business days.
In the course of its operations, cuci7 may transfer your personal data to servers located outside Malaysia. Such transfers occur only when necessary to provide our services and are subject to the following safeguards:
The cuci7 platform is exclusively for individuals aged 18 years and above. We do not knowingly collect any personal information from individuals under the age of 18.
If we discover that personal data of underage children has been collected without our knowledge, such data will be deleted immediately and the associated account will be closed. Parents or guardians who suspect their underage child has registered an account on our platform are encouraged to contact the cuci7 support team immediately.
The cuci7 platform may contain links to websites of game providers or our business partners. This Privacy Policy applies solely to the cuci7 platform and does not cover the privacy practices of those third-party websites.
We are not responsible for the content or privacy practices of any third-party websites. We encourage you to read the privacy policy of each website you visit independently.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact the cuci7 Data Privacy Officer (DPO) through the following channels:
We will acknowledge receipt of your enquiry within 2 working days and will endeavour to resolve it within 30 business days from the date of receipt.
At cuci7, data protection is more than a legal obligation — it is our promise to every player who trusts our platform.
Every transaction and data exchange at cuci7 is protected by industry-standard 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.
Identity verification (KYC) is conducted through secure, encrypted channels. Your documents are stored in a protected environment and accessible only by authorized teams.
Cuci7 has never and will never sell, rent or trade players' personal information to third-party advertisers or data brokers under any circumstances.
Protect your cuci7 account with an extra layer of security through two-factor authentication (2FA). Even if your password is compromised, your account remains secure.
The cuci7 security system monitors for suspicious activity around the clock — 24 hours a day, 7 days a week — to detect and block threats before they affect your account.
You have full control over your data — access, correct, delete, or download your information at any time through your account settings or by contacting our team.
Now you know how cuci7 protects your privacy. Register an account today and enjoy a safe, fair, and enjoyable online gaming experience alongside over 500,000 Malaysian players who already trust cuci7.